In Class: Peer Comments Response

I found that having a classmate or two really helps me get new ideas and outlooks on my place.  One classmate made the point to say that one of her favorite observations was the ability for customers to check out using an employees iPhone.  Until now I never thought about how cool that actually is.  I knew it had the capabilities to do that so I kinda thought it was just common sense but compared to other stores no one really does that.  It helps reduce people clutter that would usually form around the checkout counter and makes the checking out process seem fun!  I asked if i thought the fact that the Apple store has different ranked employees has anything to do with their ethos, and the answer is a definite yes.  Having highly skilled employees gives the store a bunch of creditability.